Terms of Service

These Terms of Service govern your use of the RILLOVINE website and your purchase of products from us.

By visiting our website, placing an order, or using any part of our services, you agree to these Terms of Service.

1. About RILLOVINE

RILLOVINE offers jewelry, including personalized, customized, birthstone, zodiac, initial, symbolic, and other jewelry products.

Throughout these Terms, “we,” “us,” and “our” refer to RILLOVINE.

2. Online Store Terms

By using this website, you confirm that you are legally able to enter into a binding agreement in your jurisdiction.

You may not use our products or services for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or other harmful material through our website.

3. Product Information

We make reasonable efforts to display product images, colors, materials, dimensions, and descriptions accurately.

However, colors and appearance may vary slightly depending on lighting, photography, screen settings, production batches, and the handmade or customized nature of certain pieces.

Minor variations that do not materially affect the product are not considered defects.

4. Personalized & Custom Orders

Customers are responsible for reviewing all personalization details before submitting an order.

This includes:

• Names
• Initials
• Birthstones
• Zodiac signs
• Symbols
• Charm selections
• Colors
• Sizes
• Engraving details

RILLOVINE is not responsible for errors resulting from information entered incorrectly by the customer.

Requests to change personalized orders should be submitted within the time period stated in our Return & Refund Policy.

Once production has started, changes may no longer be possible.

5. Orders

We reserve the right to accept, reject, limit, or cancel an order when reasonably necessary.

This may include situations involving:

• Pricing errors
• Product availability
• Suspected fraud
• Incorrect product information
• Shipping restrictions
• Technical errors

If we cancel an order after payment has been processed, the applicable amount will be refunded.

6. Pricing

All prices are displayed in the currency shown on the website or at checkout.

Prices may change without notice.

Promotional prices, discount codes, and special offers may be subject to additional conditions and expiration dates.

Unless otherwise stated, discounts cannot be combined.

7. Payments

Payment must be completed using one of the payment methods available at checkout.

You agree to provide current, complete, and accurate billing and payment information.

Your payment may be processed by third-party payment providers subject to their own terms and privacy practices.

8. Shipping & Delivery

Shipping methods, estimated delivery times, and shipping costs are provided at checkout.

Estimated delivery dates are not guaranteed.

Carrier delays, customs processing, weather conditions, incorrect addresses, and other circumstances outside our reasonable control may affect delivery.

Please refer to our Shipping Policy for more information.

9. Returns, Refunds & Exchanges

Returns, refunds, exchanges, and cancellations are governed by our Return & Refund Policy.

Personalized and custom-made products may have different return conditions from standard products.

10. Intellectual Property

All website content, including but not limited to:

• RILLOVINE branding
• Logos
• Product photography
• Graphics
• Text
• Product designs
• Website design

is owned by or licensed to RILLOVINE unless otherwise stated.

You may not reproduce, distribute, modify, copy, or commercially use our content without prior written permission.

11. Third-Party Services

Our website may use or link to third-party services, including payment providers, shipping carriers, social platforms, analytics providers, and Shopify.

We are not responsible for the content, availability, or practices of third-party websites or services.

12. Accuracy of Information

We may occasionally correct errors, inaccuracies, or omissions relating to:

• Product descriptions
• Pricing
• Promotions
• Shipping costs
• Availability

We reserve the right to update information or cancel affected orders when reasonably necessary.

13. Prohibited Uses

You may not use the website:

• For unlawful purposes
• To violate intellectual property rights
• To submit false or misleading information
• To interfere with website security
• To distribute malicious software
• To collect personal information without authorization
• To attempt unauthorized access to our systems

14. Disclaimer

Our jewelry is sold as fashion and personal accessories.

Any references to astrology, zodiac signs, tarot-inspired symbolism, birthstones, intention, meaning, or similar themes are intended for personal, cultural, decorative, or entertainment purposes.

We do not guarantee specific emotional, spiritual, financial, health, or life outcomes from wearing any product.

15. Limitation of Liability

To the extent permitted by applicable law, RILLOVINE will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes rights or remedies that cannot legally be excluded under applicable consumer protection laws.

16. Privacy

Your personal information is handled in accordance with our Privacy Policy.

17. Changes to These Terms

We may update these Terms of Service from time to time.

The version published on this website at the time of your purchase will apply to that transaction unless otherwise required by law.

18. Governing Law

These Terms are governed by the applicable laws of [country/region], subject to any mandatory consumer protection laws that apply to you.

19. Contact

For questions about these Terms, contact:

RILLOVINE
Email: [support email]
Business address: [business address]